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How to transfer your software license from old computer to new computer
Can we transfer our purchased licenses from an existing computer to the new computers after the software is uninstalled from the current computers?

Yes, you need to deactivate the software licenses on the existing computers first.
And then transfer and activate the software license in the new computers.

1)Open the software on the old computer, select HELP, and press the deactivate license button in the about software window.
You can access [HELP] --> [about software] --> [deactivate license]
2)Uninstall the software on the old computer.
3)Install the software on the new computer.
4)Activate the software with your ID and password on the new computer.

You can deactivate and move your software license up to 4 times.

How to solve the issue I can not save my custom EXCEL template output configuration or my general tolerance table. Also I can see the warning 'Read Only - No Write Permission' next to Define QA Attributes Table.
This happens when users log on Windows computer with the user account that does not have write permission for Excel template output configuration and general Tolerance configuration files in QA-CAD. (Normally admin account has the write permission. Some user account does not have due to their company's IT policy at default settings.)

The directory where Excel and Tolerance configuration files are stored can be seen in:

Edit > Preferences > Administrator > QA Attributes and Tolerance storage location

Normally the below is the folder path.
C:\ProgramData\GuthCAD\QA\en

If users does not have full read and write permissions for the above folder ,en , settings cannot be saved. In this case, they need to ask their IT administrators to let their Windows accounts have read and write permissions on the en folder.

As you can see from the below video image, you can check QA Attributes and Tolerance storage location in QA-CAD software.





How to revert your EXCEL template output configuration to factory settings.
Can I revert my EXCEL template output configurations to factory settings?

Yes, you can revert to Shipped settings.
1)Open the QA-CAD software, select QA settings from the QA menu. Then select Miscellaneous and press the Revert Attributes to Shipped settings.
You can access [QA] --> [QA settings] --> [Miscellaneous] --> [Revert Attributes to Shipped settings]
2)Select YES.
3)The QA-CAD software shut down.
4)Open the QA-CAD software with origianl EXCEL template output configuration.

As you can see from the below video image, you can revert the EXCEL output attributes to shipped settings.





How to set or change your unit (inch or mm).
Can I set or change my default unit (inch or mm)?

Yes, you can set or change my default unit (inch or mm).
1)Open the QA-CAD software, select QA settings from the QA menu. Then click on the Attributes tab and select the Define QA attributes table.
You can access [QA] --> [QA settings] --> [Attributes] --> [Define QA attributes table]
2)Find the field name 'UoM'. (UoM = unit of measurements)
3)Click '...' button of the filed name 'UoM'.
4)In the default value dropdown-menu, you can select mm or inch.
If the dropdown-menu is not available, select Dropdown in the EntryType and UoM in the List.

As you can see from the below video image, you can set or change my default unit (inch or mm).





QA-CAD text/ dimension capture problem
  If you can not capture text / dimension from your drawing in QA-CAD, please click to see this OCR tutorial.

QA-CAD GD&T capture problem
If you can not capture GD&T feature control frames in QA-CAD, please check if our GD&T font file, GuthCAD-GDT.ttf, has been installed in your PC.

How to check: go to Fonts Settings in Control Panel in your PC and type GuthCAD-GDT(please click here for your reference). If you can not find the GuthCAD-GDT.ttf, re-install QA-CAD and reboot your PC. Then check GuthCAD-GDT.ttf in Fonts Settings again.
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