Software Registration

To enable the fully licensed version of the software, start the software and 'Activate the software'
Enter the License ID and Password as supplied to you when you purchased the software.

Registration issues

If you get an error message when attempting to register the software, check:

- do you have an internet connection? (This is required to verify the license in our online database)
- is the software the same major version number as the license was issued for?

download the latest software here
download previous versions here

If you have lost your license information, please send a request to our software support

If you are eligible for a free upgrade to the latest major software (registered users are eligible for free upgrades for 12 months from the date of purchase) but have not received a new License ID and Password, please send a request to our software support.

Getting the latest software version

The software is being updated on a regular basis. Updates are free to registered users who purchased the software within the last 12 months. Simply go the download page and download the latest software. (If there has been a major upgrade since your last download you may also need to request a new License ID and Password.) If you have discovered a software error, it is always recommended to download the latest version of the software prior to reporting the bug, since chances are it has already been fixed.

       Download the latest software here
       Upgrade to the latest software here

User Manual

The complete user manual is included in the download software. Open the Help file via Start > All Programs > Hpgl2CAD + Hpgl2PDF > Hpgl2CAD + Hpgl2PDF Help

Report a Software Error

Please send as much detail as possible about the problem being experienced.

- include the exact version of the software as displayed in the software's 'About' dialog. (It is also recommended to download the latest software prior to reporting a bug, see above.)

- write down as much detail as possible about the error, e.g. especially the settings used for the translation.

- if a bug is demonstrated by, or only occurs with a particular file, then it should be sent if at all possible.

Email Technical Support

Technical support may be obtained by sending an email to our 'Technical Support' email. See here.